These are the pages you're looking at right now. We've gathered together detailed information about FastMail and organised it on these pages. Just use the navigation and search features at the left to find what you're looking for.
We also have a status blog where we post updates about any service issues with FastMail
The FastMail wiki is blossoming into a knowledge base created by and for users of the service. Almost all of the wiki pages can be edited by users to add content. Don't worry about adding content... you don't have to! The important thing is that you can if you wish.
The dedicated FastMail Forums is one of the most exciting parts of the service. It's a bustling community of fellow users, a place to post suggestions, to get help with the service and to learn tricks that can make your email experience even more satisfying. The Forum is run by Emaildiscussions.com, a site independent from FastMail, of which our Forums are only a small part. You are kindly asked to post FastMail-specific issues within one of the FastMail Forums, but feel free to look around the other Forums hosted there as well. However, before posting we'd like you to please keep a few things in mind:
Please read the forum rules first
Keep in mind that many questions have already been answered, and many ideas have already been considered. So before posting, be sure to search and read the help to see if your question is answered there already
For information about FastMail including pricing, check the About page linked from the FastMail home page
When you are on the forum, click the 'Search' button at the top of the screen to search for previous threads, to see if your question or idea has already been discussed.
Also check out the Frequently Asked Questions post on the Forums, which contains some of the issues most often raised on there.
There are three FastMail Forums, each with a specific purpose. Please try to post in the Forum that best fits your question.
- FastMail Help and Current Issues
This forum is for users to help each other to solve any problems they are having using FastMail. It's also the place to discuss problems such as outages, slowness or other similar issues.
- FastMail Feature Requests
This forum is for users to suggest additional features, and to discuss the possible design and implementation of new features.
- FastMail General Discussions
Everything that does not belong in the help or feature requests Forums goes here. This includes discussion about FastMail policies, development (such as stylesheet development), FastMail support sites like the Wiki, and so forth.
The Forum is a great place to ask questions on just about everything FastMail. New users post there as well people who have contributed hundreds of posts, but you'll find everyone really helpful, especially if you show that you've done your homework by reading the help and searching the forum archives first!
If you know the answer to another question, be sure to help out and answer it. You'll find that you can get a lot out of contributing like this and when you've got a question yourself others may be more helpful to you if you've contributed in the past.