On the advanced view screen there is a complicated-looking tool with a pull-down menu of folders and actions, a [+] link, and some navigation buttons. It's called the action tool.
If you click the [+], the navigation buttons are expanded into another pull-down menu:
You can click [-] to switch back to using the buttons.
The most important thing you're likely to want to do with this tool is move a message to a different folder. You can do that by selecting, for example, the -> Family (9/2) item from the menu, then clicking one of the navigation buttons, to choose where to go next. The numbers (9/2) indicate that there are 9 messages in the Family folder, 2 of which are unread.
There are some other actions you can choose:
Mark unread - Marks the message you've just read as unread to remind you to read it again later.
Delete - Moves the message to the Trash folder. If currently in the Trash folder, permanently deletes the message.
Report Spam - Reports a message as spam and moves it to the Junk Mail folder.
Redirect - Redirects the message to the addresses specified. When you select this action, an extra text field will pop up, allowing you to enter the person's email address.
Delete permanently - Kaboom! no more message; it won't appear in your trash folder. Be careful with this one.
Keep message - This 'action' doesn't do anything, it's here purely so you can select an unusual destination from the navigation menu without having to do anything to the current message.
For example, you might want to mark the message you've been reading as unread, then go to read the messages in your Friends folder. Select Mark unread from the action menu, click on the [+] so the navigation menu appears, select the Friends (10) item from that menu, then click Do. The navigation menu also has options to jump to the previous and next unread message, or the first or last message in the current folder.
The advanced view screen has keyboard shortcuts for all of the things you can do with the action tool. The keyboard shortcuts can help you to navigate and deal with mail faster than if you use the mouse.
When you press ctrl-space, a popup will appear with a list of actions and the shortcuts for each, for example `d' for delete. Once you have pressed a key for an action, a second popup will appear, so that you can choose which message to go to next. You can also choose to go back to the mailbox, or to a different folder.
To hide the popup, press esc, or ctrl-space again.
If you just want to navigate to a different message, you can press 'ctrl-space g' for go to, and then choose where to go. Once you know the destinations, you can skip the 'g', for example `ctrl-space .' takes you to the next message.
The Delete permanently action is dangerous, so we've made the shortcut - capital X - hard to type accidentally.
Ctrl-Space does not work in Safari, but an alternative: ctrl-/ does.
The three links after "Delete and:", < Mailbox >, delete the current message and then go to: the previous message, the mailbox, and the next message, respectively.
Sometimes you might receive an email that has multiple attachments. In order to save you both time and bandwidth FastMail offers you the option of downloading all attachments in an archive. These compressed archives require less space and bandwidth. You can open them using a ZIP-capable program (for example Winzip).
A related hint: You can also use this feature directly from the Mailbox view. Just click on the [*] in the 'A' column.
This section contains controls that let you save attachments directly to your File Storage area. To save attachments to your File Storage, select the checkboxes on the left of each attachment you would like to save. Then choose the folder you would like to save the attachments to from the dropdown list in the 'File Storage' section. Finally, click the button 'Save Selected Attachments'.
If you want to download an attachment directly to your computer, without saving it in File Storage, simply click on the name of the attachment.