Company information

FastMail was started by Rob Mueller and Jeremy Howard in 1999. We are an employee-owned, independent company located in Melbourne, Australia with servers at New York Internet in the USA and at Thor Data Centre in Iceland.

Contact

Email
General questions — support@fastmail.fm
Report spam coming from FastMail — abuse@fastmail.fm
Address
FastMail Pty Ltd,
Level 1, 91 William St
Melbourne
VIC 3000
Australia
Phone
+61 2 9475 0859
Please note, we do not provide customer or sales support over the phone. Please contact our support team using our ticket system or the email above.
Fax
USA: (917) 591-3008
International: +61 2 9475 0859

Why "FastMail"?

We wanted a name that represents what we are all about: providing the fastest email service around. FastMail means more than that though, as we try endlessly to create a powerful and pleasing email experience.

Why ".fm"?

The .fm was a natural choice, easily remembered as the initials of FastMail. Also, fastmail.com was already taken.

For those who are interested, .fm is the top level domain of the Federated Republic of Micronesia, a federation of 4 states comprising more than 600 islands in the Pacific.