Using FastMail with Eudora for Mac

What you need to know

Note: If you already know how to set up your client, and you already understand the information below, see this help page for the server information you need to set up your e-mail client. The Troubleshooting Issues section at the bottom of this page may be helpful if you have problems.

In order to use Eudora for Mac with FastMail, you'll need to enter the following information:

  • username - When you signed up for FastMail, you chose a username which is also your e-mail address. You must use the full username, including the name and the domain part, which is the part after the '@' symbol. For example, a user named John Doe might have chosen a username of "johndoe@fastmail.fm". Make sure that you specify your username in lowercase only.
  • password - When you signed up for FastMail, you chose a password to go along with your username. You will need the password to access your account. The password also keeps others from being able to access your e-mail. Your password is case sensitive, so be sure that you type it in correctly. "PASS123" is different to  "pass123". Often, users forget about the CapsLock button and mistype their password.
  • incoming mail server (IMAP or POP) - This is the server that you get your e-mail from. Internet Message Access Protocol (IMAP) and Post Office Protocol (POP) are retrieval methods used to move e-mail messages from the server to your e-mail client so that you can read your messages. POP access is not available for all service levels, please check the pricing table for details. Secure Sockets Layer (SSL) is required for your protection as well. SSL keeps people from reading your e-mail as it is transmitted between the e-mail server and your computer.
  • outgoing mail server (SMTP) - This is the server that sends your e-mail. Simple Mail Transfer Protocol (SMTP) is the method that your client uses to move e-mail messages from your client to the server so that it can send your messages. The FastMail SMTP server is not available for all service levels, please check the pricing table for details. If your service level does not allow use of the FastMail SMTP server, you must use the SMTP server provided by your Internet Service Provider (ISP).

    The FastMail SMTP server requires SMTP Authentication. This keeps people who are not users of the FastMail service from using the SMTP server to send spam messages on the Internet. SSL is required for the FastMail SMTP server. If you don't use the FastMail SMTP server, you may have different options or requirements. You will need to get that information from your ISP.

These images and instructions were kindly donated by Neerav B. Modi. Thanks!

Incoming/Outgoing Server Setup

Eudora is available for free download at http://eudora.com features a Mac and Windows version and runs in one of three modes or flavors:

  • Free
    • Limited version and functionality
    • NO ads
    • Only ONE POP or IMAP account can be set up
  • Paid
    • Full functionality
    • NO ads
    • Multiple POP or IMAP accounts can be set up (personalities)
  • Sponsored
    • Full functionality
    • Ads
    • Multiple POP or IMAP accounts can be set up (personalities)

One important point. To send emails, FastMail requires 'Authenticated SMTP'. This is only available in Eudora for Mac 4.3 and later.

Eudora IMAP setup in paid/sponsored mode

  1. Launch 'Eudora'. Select 'Personalities' from the 'Window' menu.

     

  2. In the 'Personalities' window, click on 'New Personality' (first of four buttons on bottom of window) and name your personality.

     

  3. Click on 'Edit Personality' (fourth button) to edit your newly named personality.

  4. A 'Settings' window will open. Fill in the 'Username:' field in the yellow box with your email address at FastMail, 'Mail Server:' field in the green box with 'mail.messagingengine.com', 'Real Name:' with your full name, 'SMTP Server:' field in the red box with 'mail.messagingengine.com', and 'Return Address:' field in the yellow box with your email address at FastMail. Ensure the 'Allow authorization' checkbox is checked. Set all the other check boxes according to your personal preference.

    Note: Guest users do not have access to the 'mail.messagingengine.com' SMTP server. Member, Full and Enhanced users do have access to the 'mail.messagingengine.com' SMTP server, so the following does not apply. Guest users should instead set the 'SMTP Server:' field to your ISP's SMTP server. You should be able to find this information in your ISP's documentation; we don't have the information, so please don't email us asking what it is. Also, depending on the strictness of your ISP, you may also need to set the 'Return Address:' field below to your ISP's email address. The only way to be sure of if this is required or not is to try and send an email, and if you get an error, try again after changing to your ISP's email address. Finally, you should make sure that the 'Allow authorization' checkbox displayed below is NOT checked.

  5. On the left side of the settings window, choose 'Personalities Extra'. Under 'More Checking Mail', click on 'IMAP' for the Mail Protocol. Fill in 'Location Prefix' with 'inbox'. Choose one the three options for the 'Download Options'. You can optionally have a trash mailbox on our servers by checking the box for 'Use a trash mailbox on the IMAP server'.

     

  6. Click on 'OK' and your ready to check your mail! Now click back on your browser to learn more about how IMAP can make your email usage easier and more accessible.

Eudora IMAP setup in free mode

With Eudora in Free Mode, you can only set up one email account. If FastMail is your primary email account, you can do the following:

  1. Under the 'Special' menu, choose 'Settings'.

     

  2. On the left side of the 'Settings' window, choose 'Getting Started'. Fill in the 'Username:' field in the yellow box with your email address at FastMail, 'Mail Server:' field in the green box with 'mail.messagingengine.com', 'Real Name:' field with your full name, 'SMTP Server:' field in the red box with 'mail.messagingengine.com', and 'Return Address:' field in the yellow box with your email address at FastMail.

    Note: Guest users do not have access to the 'mail.messagingengine.com' SMTP server. Member, Full and Enhanced users do have access to the 'mail.messagingengine.com' SMTP server, so the following does not apply. Guest users should instead set the 'SMTP Server:' field to your ISP's SMTP server. You should be able to find this information in your ISP's documentation, we don't have the information, so please don't email us asking what it is. Also, depending on the strictness of your ISP, you may also need to set the 'Return Address:' field above to your ISP's email address. The only way to be sure of if this is required or not is to try and send an email, and if you get an error, try again after changing to your ISP's email address. Finally, you should make sure that the 'Allow authorization' checkbox displayed above is NOT checked.

  3. On the left side of the 'Settings' window, choose 'Checking Mail'. Fill in the 'Username:' field in the yellow box with your emailaddress at FastMail, and 'Mail Server:' field in the green box  as 'mail.messagingengine.com'. Click on 'IMAP' for the 'Mail Protocol:'. Fill in 'Location Prefix' with 'inbox'. Choose one the three options for the 'Download Options'. Ensure the 'Save Password' checkbox is ticked so you don't have to enter your password every time you use Eudora. Set all the other check boxes according to your personal preference.

     

  4. Click on 'OK' and your ready to check your mail! Now click back on your browser to learn more about how IMAP can make your email usage easier and more accessible.

Eudora POP setup in paid/sponsored mode

  1. Launch Eudora. Select 'Personalities' from the 'Window' menu

     

  2. In the 'Personalities' window, click on 'New Personality' (first of four buttons on bottom of window) and name your personality.

     

  3. Click on 'Edit Personality' (fourth button) to edit your newly named personality.

  4. A 'Settings' window will open. Fill in the 'Username:' field in the yellow box with your email address at FastMail, 'Mail Server:' field in the green box with 'mail.messagingengine.com', 'Real Name:' field with your full name, 'SMTP Server:' field in the red box with 'mail.messagingengine.com', and 'Return Address:' field in the yellow box with your email address at FastMail. Ensure the 'Allow authorization' checkbox is checked. Set all the other check boxes according to your personal preference.

    Note: Guest users do not have access to the 'mail.messagingengine.com' SMTP server. Member, Full and Enhanced users do have access to the 'mail.messagingengine.com' SMTP server, so the following does not apply. Guest users should instead set the 'SMTP Server:' field to your ISP's SMTP server. You should be able to find this information in your ISP's documentation, we don't have the information, so please don't email us asking what it is. Also, depending on the strictness of your ISP, you may also need to set the 'Return Address:' field below to your ISP's email address. The only way to be sure of if this is required or not is to try and send an email, and if you get an error, try again after changing to your ISP's email address. Finally, you should make sure that the 'Allow authorization' checkbox displayed below is NOT checked.

  5. On the left side of the 'Settings' window, choose 'Personalities Extra'. Under 'More Checking Mail', click on 'POP' for the 'Mail Protocol'. Click on 'Passwords' for the 'Authentication'. Set the check boxes according to your personal preference.

     

  6. Click on 'OK' and your ready to check your mail! Now click back on your browser to learn more about how IMAP can make your email usage easier and more accessible.

Eudora POP setup in free mode

With Eudora in Free Mode, you can only set up one email account. If FastMail is your primary email account, you can do the following:

  1. Under the 'Special' menu, choose 'Settings'.

     

  2. On the left side of the 'Settings' window, choose 'Getting Started'. Fill in the 'Username:' field in the yellow box with your email address at FastMail, 'Mail Server:' field in the green box with 'mail.messagingengine.com', 'Real Name:' field with your full name, 'SMTP Server:' field in the red box with 'mail.messagingengine.com', and 'Return Address:' field in the yellow box with your email address at FastMail.

    Note: Guest users do not have access to the 'mail.messagingengine.com' SMTP server. Member, Full and Enhanced users do have access to the 'mail.messagingengine.com' SMTP server, so the following does not apply. Guest users should instead set the 'SMTP Server:' field to your ISP's SMTP server. You should be able to find this information in your ISP's documentation, we don't have the information, so please don't email us asking what it is. Also, depending on the strictness of your ISP, you may also need to set the 'Return Address:' field below to your ISP's email address. The only way to be sure of if this is required or not is to try and send an email, and if you get an error, try again after changing to your ISP's email address. Finally, you should make sure that the 'Allow authorization' checkbox displayed below is NOT checked.

  3. On the left side of the 'Settings' window, choose 'Checking Mail'. Fill in the 'Username:' field in the yellow box with your email address at FastMail, and 'Mail Server:' server field in the green box with 'mail.messagingengine.com'. Click on 'POP' for the 'Mail Protocol'. Click on 'Passwords' for the 'Authentication:'. Ensure the 'Save Password' checkbox is checked so you don't have to enter your password every time you use Eudora. Set the other check boxes according to your personal preference.

  4. Click on 'OK'. Now click back on your browser to learn more about how IMAP can make your email usage easier and more accessible.

Eudora and SSL

To set up Eudora to use SSL with FastMail, do the following:
  1. Under the 'Special' menu, choose 'Settings'.

     

  2. On the left side of the 'Settings' window, choose 'SSL'. If you are using Eudora in paid or sponsored mode, you must choose the FastMail personality on the right side. Either way, choose 'Required (Alternate Port)' for 'SSL for POP' and 'SSL for IMAP'. Ensure that 'SSL for SMTP' is set to 'None'.

  3. Click on 'OK' and check your mail.

Learning more about IMAP

IMAP is a powerful protocol that allows you keep to your email synchronised, whether you're at home, at work, at a friends place or an internet cafe. You don't have to worry about what computer the email is on, because all the email is kept on the server and each client sees the same 'view' of the email. See this FAQ page to learn more about IMAP

Troubleshooting Issues

  1. You get a "Server SSL Certificate Rejected" warning when connecting via SSL
  2. Eudora 5/6/7 does not have the root certificate of our SSL provider built in. For Eudora 5/6, you can follow the directions here to add trust for our certificate. For Eudora 7, when the error window pops up, there should just be a "Yes" button at the bottom of the dialog you can click to accept trust for the certificate.

Last modified on: Fri Aug 8 12:00:00 UTC 2008